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TRAFFICLAND Ltd.
  
Sr. Kalitnikovskaya 26/27
109029 Moscow
Russia
Tel./ fax.: +7 495 514-04-56

E-mail: [email protected]

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Home \ Services \ Technical support  

Technical support

From the very beginning, Trafficland offers to all the customers remote technical support and hotline service to answer any questions related to the deployed solution by e-mail and by phone. In case of need, Trafficland experts can promptly be involved in onsite troubleshooting process.
 
Technical support services are carried out during working time (5 days a week, 9-18 p.m., except for holidays) distantly by phone, e-mail and by dedicated remote connection to the platform. Comprehensive “24x7”technical support service is also available on demand.
 
In the frame of technical support contract, we usually provide new software releases to our customers.
Each software release includes:
  • Delivery list
  • Software on CDROM
  • Technical documentation
 
As a rule, up to 2 software releases issued per year.
 
Ask a question to our technical specialist  here.
15.02.2013

AKOS CJSC and Trafficland LLC announce successful completion of the OTA-campaign aimed for remote changing of the network code (IMSI) inside subscribers’ SIM-cards
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06.08.2008

Trafficland Ltd., the leading Russian software house and system integrator for remote management of SIM, USIM, RUIM cards and mobile terminals and the leading Russian cellular operator “MegaFon” announce commercial launch of OTA WiTS™ (Wireless Transaction Server) platform for the operator’s network.

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05.05.2008

Trafficland Ltd. is a the leading Russian software house and system integrator for remote management of SIM, USIM and RUIM cards and mobile terminals and leading mobile operator in Krasnoyarsk region and Republic of Khakassia CJSC “Enisejtelecom” (trademark ETK and Wellcom) announce successful integration OTA WiTS™(Wireless Transaction Server) platform into the operator’s network and starting of OTA-campaign by change SIM-menu for ETK subscriber’s SIM-cards.

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30.11.2007

One of leading operators in SMARTS group, Astrakhan GSM and MIXX Center of Mobile Multicasting summed up intermediate results of Mobile Multicasting services launched on the base of innovative development of Trafficland Ltd. - WIMcast ™ (Wireless Interactive Multicasting platform).

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Copyright c TrafficLand, 2006
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